Yes. We currently support worldwide delivery for our vase and decorative products. Delivery availability may vary depending on the destination country or region, carrier coverage, local import rules, parcel size or weight, fragile-item handling requirements, weather conditions, and other operational factors.

Shipping fees are charged in EUR and vary by destination. Current standard shipping fees and free shipping thresholds are as follows: Europe €18.00 with free shipping on orders over €180.00; United States €32.00 with free shipping on orders over €260.00; Asia €28.00 with free shipping on orders over €220.00; Other Regions €39.00 with free shipping on orders over €320.00.

Free shipping eligibility is based on the order subtotal after discounts and before taxes, unless otherwise stated at checkout.

Orders are typically processed within 1–4 business days after payment has been successfully confirmed. Business days do not include weekends or public holidays. During peak periods, promotional campaigns, or holidays, processing may take slightly longer.

Estimated transit times begin after the order has been shipped. Typical delivery estimates are: Europe 4–8 business days, United States 7–12 business days, Asia 7–14 business days, and Other Regions 10–18 business days.

These are estimates only and may be affected by customs clearance, local delivery operations, weather, transport delays, remote-area routing, or other factors beyond our reasonable control.

We work with reliable international and regional logistics providers, including DHL, UPS, FedEx, DPD, GLS, and other suitable local delivery partners. The actual carrier used depends on the destination, parcel dimensions, fragile-item handling needs, and operational availability at the time of dispatch.

For international orders, customs duties, import taxes, VAT, GST, clearance fees, or similar charges may apply depending on the destination country or region. Unless otherwise stated at checkout, these charges are generally the responsibility of the recipient.

Please inspect your parcel as soon as it is delivered. If an item arrives damaged, broken, or shows clear delivery-related problems, you must contact us within 48 hours after delivery.

To help us review the issue quickly, please provide your order number together with clear photos of the product, the outer packaging, the inner protective packaging, and the shipping label.

You may request a return within 30 days after delivery. The return period is measured from the delivery date shown by the carrier tracking information. If your order arrives damaged, defective, or incorrect, please contact us within 48 hours after delivery so we can review the issue promptly.

Returned items must be unused, unaltered, clean, and in resalable condition. They should be returned with all original components, protective inserts, accessories, and, where reasonably possible, the original packaging or equivalent protective packaging.

Returns may be refused if an item shows signs of use, scratching, chipping, cracking, breakage, washing, filling, modification, or damage caused after delivery. If an item was sold as a set or with multiple parts, all parts must be returned together.

If the return is requested for personal reasons, such as a change of mind, the customer is generally responsible for the return shipping cost. If the return is due to our error, such as a wrong item shipped, a verified product defect, or damage clearly present on arrival, we may provide an appropriate solution, which may include a replacement, reimbursement of reasonable return shipping costs, a prepaid return method where available, or another suitable remedy.

If a refund is approved, it will be issued to the original payment method used for the purchase. Approved refunds are typically processed within 7 business days after inspection and approval.

The exact time for the refunded amount to appear in your account may vary depending on your bank, card issuer, PayPal, Stripe, or other payment provider.

We accept the payment methods displayed at checkout, including Visa, Mastercard, Apple Pay, Google Pay, PayPal, Discover, and American Express. All transactions on this website are processed in EUR.

Payments are processed through secure third-party payment providers, including Stripe and PayPal. Payment information is transmitted over secure HTTPS connections and encrypted using SSL/TLS technology. We do not store full card numbers, CVV codes, or other sensitive payment authentication data on our servers.